Main Menu
Book a FREE PR review
Book a FREE PR review
Main Menu

CRISIS COMMUNICATIONS

Ready when you need us most

Every business, no matter how successful, faces unforeseen challenges. In today’s hyper-connected world, a single misstep can quickly spiral into a full-blown crisis, damaging your reputation and jeopardising your brand.

That’s why you need a support team.

We’re not just PR experts; we’re crisis communications veterans, equipped with the experience and strategic foresight to navigate even the most turbulent situations.

We need your help
AWARDS WE can help you win
Awards_0007_edie-awards
Awards_0009_09-34-06-202_rtb-logo-dark-03-1-2048x730
Awards_0008_CM-AWARDS-2023_PORTRAIT_500_Large
Awards_0006_Fleet Transport Awards - finalist
Awards_0005_GreenFleet Awards 2023
Awards_0004_logisticsuk
Awards_0003_MTA_logo_black_stacked
Awards_0002_NTDA
Awards_0001_TCSD Awards
Awards_0000_WhatVan Awards

We understand the lightning speed of the news cycle, the power of social media, potential escalation points and the critical importance of swift, decisive action in mitigating reputational damage.

We also know that in the face of adversity, a clear voice and a strategic approach can turn a crisis into an opportunity for resilience and growth.

A survey by PwC in 2023 said 57% of businesses suffer significant financial losses due to inadequate crisis management. A Gartner report from the same year revealed businesses with established crisis plans are EIGHT times more likely to recover from a crisis successfully.

Let's chat

Why choose us for crisis communications?

  • Proven Track Record: We have a successful history of managing crises across diverse industries
  • 24/7 Availability: One of our senior team members will always be available in the event of an emergency
  • Expert Counsel: We are seasoned PR professionals and ex-journalists and can offer comprehensive guidance and support before, during and after any crisis
  • Clear Communication: We prioritise transparent and consistent communication with you and your stakeholders, ensuring everyone is kept informed and aligned
  • Continuous Support: We can leverage real-time data and analytics to track sentiment, monitor media coverage, and identify potential escalation points
  • Creative Problem-Solving: We develop tailored, proactive solutions to help control the narrative, limit damage and where necessary regain trust
I’m interested

Our crisis communications toolkit:

Rapid Situation Assessment

We quickly analyse the situation, identify potential risks, and develop a strategic action plan

Media Relations

We manage media enquiries, crafting and delivering clear, consistent messaging across all channels

Social Media Monitoring and Engagement

We actively monitor conversations, posting and engaging when appropriate

Internal Communication

We support you in making sure your team is informed, empowered and morale is maintained

Reputation Management

We work hard to limit negative coverage and rebuild your brand image where necessary

Post-Crisis Analysis and Recovery

We work with you to identify lessons learned and mitigate future issues

Remember: A crisis can strike at any time, but being prepared can make all the difference. Partnering with us ensures you have a dedicated team of crisis communications experts by your side, ready to guide you through the storm and emerge stronger than before.

If you’re concerned about how your business would cope with a crisis, book a free crisis comms call with one of our senior team. We can help you develop a comprehensive crisis communications plan before you face any issues in your business.

We also provide full media training which we strongly recommend for all senior leaders, for the good times and the bad.

We want to be prepared